All WalletRecovery.app software purchases are final and non-refundable. Please be sure you have successfully tested the evaluation version for your product before purchasing a license.
WalletRecovery.app has a strict return policy due to the nature of our products. If the software is unable to recover your wallet, a copy of the unrecovered file MUST be sent to WalletRecovery.app, and our engineers will work with your file. If the wallet is recovered, the owner of the software will be either able to keep the software and receive the password to the file (or unprotected copy of the file), or refund can be made and the end user will need to pay for the in-house recovery in order to receive the password. If WalletRecovery.app is unable to recover the password, a full refund will be made. Please note that this is applicable only to situations when wallet recovery is guaranteed without brute-force or dictionary attacks. Your order will be refunded if you send us the file that causes some problems with our software and software works incorrectly with it. The file must not be damaged. In any other case your order cannot be refunded.
Last Modified: Aug 25, 2023
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